Mental Health Support in the Workplace & Community
About this course
Category
Mental Health
Course Info
Units of Competency
Course Structure
Course Info
The “Mental Health Support in the Workplace & Community” course is designed to equip participants with essential skills and knowledge to effectively support individuals experiencing mental health challenges.
This course is particularly valuable for professionals in various sectors, including healthcare, education, and community services, as well as individuals seeking to foster a supportive environment in their workplaces or communities. This course will address psychosocial hazards, factors in the workplace or community that can affect mental health, such as stress, bullying, and workload pressures. Participants will learn to identify these hazards and understand their impact on individuals and teams.
Strategies for mitigating psychosocial risks will be incorporated, empowering attendees to create healthier environments that promote mental well-being and resilience. By integrating this vital aspect, the course ensures a comprehensive approach to mental health in both workplace and community settings.
Target Audience
Educators, childcare workers, teachers, teacher aids, and school staff
Healthcare professionals, including nurses, counsellors, and allied health workers
Social workers and community service providers
Youth workers and volunteers in children’s services
Sports coaches, dance teachers, or anyone working extracurricular activities involving children and young people
Anyone working with or caring for children and young people
Units of Competency
1. CHCCCS019 – Recognise and Respond to Crisis Situations: This unit focuses on developing the ability to identify crisis situations related to mental health, including recognising signs of distress and potential risk factors. Participants will learn strategies for effectively responding to crises, ensuring safety, and providing immediate support while understanding the importance of referral to appropriate services.
2. CHCMHS001 – Work with People with Mental Health Issues: In this unit, participants will gain insights into the complexities of mental health issues and develop skills to engage empathetically with individuals facing such challenges. Emphasis will be placed on communication techniques, building rapport, and fostering a non – judgmental space. Participants will also learn to collaborate with mental health professionals and community resources to provide holistic support.
Course Structure
The course is divided into two parts:
1. The first focuses on strategies to work alongside and support people with mental health challenges. You’ll build skills in empathetic communication, understanding needs, and helping others achieve their personal goals.
2. The second part focuses on mental health crisis intervention, or what’s commonly referred to as mental health first aid. You’ll learn to recognise and respond to crises, ensuring safety, addressing immediate needs, and connecting individuals to professional help, all while taking care of your own wellbeing.
Mental Health Support in the Workplace & Community is a short, practical course that builds the skills to recognise mental health concerns, respond supportively, manage immediate safety risks, and refer someone to appropriate professional help.